Terms of service

Last updated: October 1, 2026

These Terms of Service govern your use of purrrskn.com and purchases made through the PurrrSkn online store. By using the website or placing an order, you agree to these terms, subject always to rights that cannot lawfully be excluded.

About PurrrSkn

PurrrSkn is a skincare brand operating from Trinidad and Tobago. Our online store is hosted by Shopify.

Products and availability

We aim to present product descriptions, ingredients, photographs, prices and availability accurately. Packaging, colour and appearance may vary slightly from screen images. We reserve the right to correct errors or update information where necessary.

Cosmetic use only

PurrrSkn skincare products are cosmetic products intended for external use as directed. Information on this website is educational and is not a substitute for individual medical diagnosis or treatment.

Orders

Submitting an order does not guarantee acceptance. We may contact you if there is an inventory, pricing, payment, delivery or order-detail issue. If we cannot fulfil an order that has already been paid for, we will arrange an appropriate refund or other remedy.

Payment

Current checkout payment is by bank transfer. Orders remain pending until payment has been received and confirmed. Please follow the payment instructions displayed after checkout and use your order number as the payment reference.

Delivery

PurrrSkn currently delivers within Trinidad and Tobago using the shipping options displayed at checkout. Trinidad deliveries are handled using oDeliver, while Tobago deliveries are handled using TTPost Courier. Delivery timeframes are estimates and may be affected by carrier operations, weather, traffic, address accuracy or other circumstances outside our reasonable control.

Returns and consumer rights

Returns and redress are governed by our Returns & Refunds Policy and applicable consumer law. Nothing in these terms excludes or limits consumer rights or remedies that cannot lawfully be excluded.

Website use and intellectual property

You may not misuse the website, attempt unauthorised access, interfere with site security, or reproduce PurrrSkn branding, photographs, graphics, copy or other original material for commercial purposes without permission.

Third-party services

Our store relies on third-party providers including Shopify and delivery providers. Their services may also be subject to their own terms and policies.

Governing law

These terms are governed by the laws of Trinidad and Tobago, subject to any mandatory consumer protections that apply.

Questions can be sent to info@purrrskn.com.